Customer Service Health Benefits Provider Recommendations Explanations


Discount Health Benefits, Provider Recommendations and Policy Explanations Have you ever purchased a product or service, only to find out that once you paid for it, the company you bought it from could care less if they ever spoke to you again? Well, some of our competitors think and operate that way today.
At American Health Benefits, our members are our #1 priority. It is this philosophy that has enabled us to grow our membership base year after year. We trust you'll find that we seek a quality, long-term relationship with our members through outstanding service after the sale. We recognize that our members need information everyday, and their needs can, and do, change. The Membership Cards contain valuable information on the back, and, if you need to call, over 95% of our member service calls are answered in 30 seconds or less by a courteous and knowledgeable member service representative. Call toll-free at 866-484-1991 for:
	Program Explanations Membership Verification Provider Searches Program Changes Provider Recommendations Replacement/Duplicate Cards
For billing questions, please call (866) 484-1991. If you do call after hours, you can leave a message, and be assured of a return call the next business day.

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THIS PLAN IS NOT INSURANCE. THIS IS NOT A MEDICARE PRESCRIPTION DRUG PLAN.*
This plan does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00. The plan provides discounts at certain health care providers for medical services. The range of discounts will vary depending on the type of provider and service. The plan does not make payments directly to the providers of medical services. Plan members are obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the discount medical plan organization. You may access a list of participating health care providers at this website. Upon request the plan will make available a written list of participating health care providers. You have the right to cancel within the first 30 days after receipt of membership materials and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5). Discount Medical Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.
The program and its administrators have no liability for providing or guaranteeing service by providers or the quality of service rendered by providers. This program is not available in Florida, Massachusetts, Montana and Vermont. *Medicare statement applies to MD residents when pharmacy discounts are part of program.

Discount Health Benefits, Provider Recommendations and Policy Explanations