Where can I use the Prescription card?
The drug card is accepted at over 50,000 pharmacies throughout the United States. The network includes pharmacy chains as well as thousands of independent pharmacies throughout the country. Pharmacy location information can be obtained by contacting customer service at 1-866-484-1991. If a neighborhood pharmacy is not already participating in our network, please have them call us at 1-866-484-1991.We will send them information about how they can participate in the network so that you can take advantage of the savings as soon as possible.



What drugs are considered preferred (formulary)?
The Doctor's Prescribing Guide contains certain brand drugs for which the member's prices is the scheduled amount listed. Drugs that are chemically or therapeutically similar to drugs listed on the product guide are not discounted. Prices are subject to change due to manufacturer price changes to pharmacies. On these drugs, the participant enjoys two distinct discounts, one through the pharmacy network and the second through the manufacturer.

What is my average discount on Non-Preferred Drugs?
There is no guaranteed percentage savings on every prescription purchase. The price paid depends upon the pharmacy and the type and quantity of drug purchased. Pharmacies, just like other retail stores, compete against each other and may have special prices on some products.When this is the case, we cannot discount the pharmacy's already low price, but a member will receive the advantage of the pharmacy's special pricing. THE MEMBER ALWAYS RECEIVES THE LOWER OF THE RX CONTRACTED PRICE OR THE PHARMACY'S PRICE.

What is a generic drug?
Once a patent on a brand name drug expires, other drug companies may make a generic version of the drug, with the approval of the Food and Drug Administration (FDA). The FDA's standards for quality are the same for all manufacturers. This means the generic drug contains the same active ingredients as the brand name whose patent has expired, and that its safe, potent and effective.

How can I keep my prescription drug costs down?
The use of generic prescription drugs, whenever available, is most cost effective. Don't be shy - discuss your prescription options with your doctor. Ask whether an alternative, less expensive option would work for your condition. Show your doctor the Doctor's Prescribing Guide.

How will I know if there's a generic equivalent available?
Simply ask your doctor or local pharmacist or call the pharmacy help desk to find out about generic equivalents for your prescription. Also ask your doctor to prescribe generics whenever possible and appropriate. (Your new member packet will include helpful materials you can share with your doctor.)

What if my pharmacy doesn't recognize the card?
Pharmacies may not be familiar with every prescription drug program in which they participate. If the pharmacist does not recognize your card or if you encounter a problem at the pharmacy, DO NOT leave without having the pharmacy call the toll- free number printed on the ID card.